What Can We Help You With?
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CGPA Calculation Help
Confused about your result? Share your grades and credits and we'll walk you through the correct calculation step by step.
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University Formula Requests
Can't find your university's CGPA-to-percentage formula on our site? Request it and we'll research and add it within 3–5 days.
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Bug & Error Reports
Found a wrong formula, a broken calculator, or a typo? Report it with details and we'll fix it as fast as possible.
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Feature Suggestions
Have an idea for a new calculator mode, a new conversion formula, or an improvement? We love hearing from students.
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Partnerships & Collaborations
Educational institutions, content creators, or EdTech companies looking to collaborate — share your proposal and we'll be in touch.
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General Feedback
Loved the calculator? Have suggestions to make it better? All feedback is welcome and genuinely shapes how we improve the site.
Send Us a Message
Fill in the form below and our team will get back to you within 24–48 hours on business days. Fields marked * are required.
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Privacy note: Your information is used solely to respond to your query. We do not share your email or details with third parties. See our privacy policy for full details. Submissions are reviewed manually by our team.
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Thank you for reaching out. Our team will review your message and reply to your email within 24–48 hours on business days (Mon–Fri, IST). Please check your spam folder if you don't see a reply.
Ways to Reach Us
We offer multiple contact channels. The contact form above is the fastest way to get a response, but you can also reach us through the following:
Formula Requests
Dedicated inbox for university formula additions and corrections
Contact Form (Above)
Fastest response guaranteed
Structured form ensures we have all the details to help you immediately
Response Times by Query Type
We handle all queries manually to ensure accurate, personalised responses. Here's what to expect:
| Query Type | Typical Response Time | Priority | Notes |
|---|---|---|---|
| 🐛 Bug / Wrong Formula Report | 12–24 hours | 🔴 High | Formula fixes deployed same day if verified |
| 🧮 CGPA Calculation Help | 24–48 hours | 🟡 Normal | Include your grades and credits for faster help |
| 🏫 University Formula Request | 3–5 business days | 🟡 Normal | Research & verification takes time |
| 💡 Feature Suggestion | 2–4 business days | 🟢 Low | All suggestions logged for review |
| 🤝 Partnership Enquiry | 3–5 business days | 🟡 Normal | Initial response from partnerships team |
| 📢 General Feedback | 2–5 business days | 🟢 Low | All feedback read and appreciated |
Business hours: Our team operates Monday–Friday, 9:00 AM to 6:00 PM IST. Queries submitted over the weekend will be reviewed on the next business day. We aim to respond to all messages within the timeframes above.
Before You Write — Quick Self-Help Checklist
Many common questions are already answered on our site. Check these resources first — you may get an instant answer:
- Check the CGPA Calculator directly. Our online CGPA Calculator handles all three calculation modes: subjects → CGPA, SGPA → CGPA, and CGPA → percentage. Try entering your data there first.
- Read the How to Calculate section. The step-by-step guide on the calculator page covers the full CGPA formula with worked examples for a typical B.Tech 8-semester programme.
- Check the University Formulas section. We list 20+ universities with their official 2026 CGPA-to-percentage formulas. Your university's formula may already be listed.
- Check the Grading System table. The 10-point CBCS grade-point mapping (O=10, A+=9, A=8…) is explained in detail on the calculator page.
- Read the FAQ. The FAQ on the calculator page covers the 10 most common questions about CGPA calculation, SGPA vs CGPA, university formulas, and grading systems.
- Still need help? Fill in the form above. If you've checked all the above and still need assistance, fill in the contact form with as much detail as possible — your university, course, semester, subject names, credits and grades.
💡 Tip for calculation help: To get the fastest, most accurate reply on a CGPA calculation query, share: (1) Your university name, (2) All subject names, (3) Credit hours for each subject, (4) Grade received in each subject (letter grade or marks), (5) Whether you need the semester CGPA or cumulative CGPA. With this information we can resolve your query in a single reply.
Contact & Support FAQ
We aim to respond to all enquiries within 24–48 hours on business days (Monday–Friday, IST). Bug and formula error reports are prioritised and often resolved within 12–24 hours. Complex university formula research may take 3–5 business days. General feedback and feature suggestions are reviewed within 2–4 business days.
Yes — absolutely! Use the contact form above and select "Request a University Formula" as the query type. Include: (1) Your university's full name and location, (2) The CGPA-to-percentage formula your university uses, (3) A link to your university's official academic regulations, result notification, or exam department page where the formula is mentioned. We verify every formula against official sources before adding it to the calculator.
Please report it immediately using the contact form (select "Report a Bug / Wrong Formula"). Include: (1) The university name, (2) The formula currently shown on our site, (3) The correct formula, (4) A link or screenshot from the official source. We take formula accuracy very seriously — an incorrect formula can affect students' job applications and academic submissions. Verified corrections are deployed the same day.
We are a fully online service and do not offer phone support. All support is handled through the contact form on this page or via email. Handling queries in writing lets us track, prioritise and resolve issues accurately, and ensures we have all the details needed to give you the right answer — especially for calculation-specific queries.
No. Your email address and personal details are used solely to respond to your query. We do not share, sell or disclose your information to any third party. We do not use your email for marketing or newsletters unless you explicitly opt in. All data is handled in accordance with applicable privacy regulations.
Yes — we welcome enquiries from faculty, exam departments, academic coordinators and institutional administrators. Use the contact form and select "Partnership / Collaboration Enquiry", or email partnerships@example.com directly. We can discuss embedding the calculator in university portals, co-branding, data licensing or custom formula implementations for specific institutions.
This usually happens for one of these reasons: (1) Your university uses a non-standard grade point scale (e.g. IITs use S/A/B/C/D/E/F; BITS Pilani uses a different scale; some private universities use a 4.0 system). (2) Your university includes or excludes certain subject types (e.g. non-credit audit courses, mandatory pass/fail subjects) differently from how you've entered them. (3) Your university applies a different CGPA-to-percentage formula than the one you selected. Use the contact form with your transcript details and we'll help you identify the discrepancy.
Disclaimer: CGPA Calculator India is an independent educational tool and is not affiliated with any university, UGC, AICTE or any government body. Responses provided through this contact form are for guidance and general information purposes only. For official CGPA computation, result verification, or academic record queries, always contact your university's official examination cell or registrar's office.